Terms of Service

Effective Date: December 25, 2024

Welcome to AgniPE! These Terms of Service (“Terms”) govern your access to and use of our website, services, and products. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using our website.

1. Introduction

AgniPE is an e-commerce platform offering IT, mobile, and computer accessories. Our business is registered at:

Business Address:
Kishanganj, Bihar, 855108
Email: onlineteamtech2@gmail.com
Contact Number: +91 9798999300

2. Eligibility

By using our website, you confirm that you are:

• At least 18 years old.
• Legally capable of entering into binding contracts.

3. User Accounts

To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Obligations:

• Provide accurate, complete, and updated information.
• Notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Orders and Payments

Placing an Order:

• All orders are subject to availability and acceptance.
• Prices are listed in INR and are inclusive of applicable taxes unless stated otherwise.

Payment Methods:

We accept multiple payment options, including credit/debit cards, UPI, wallets, and COD (cash on delivery). Payment processing is handled securely.

Order Cancellation:

You may cancel your order before it is shipped by contacting us at onlineteamtech2@gmail.com or 9798999300. Once shipped, orders cannot be canceled.

5. Shipping and Delivery

• Delivery Times: We strive to deliver products within the estimated delivery period displayed at checkout. However, delays may occur due to unforeseen circumstances.
• Shipping Charges: Shipping costs, if applicable, will be displayed during checkout.
• Delivery Areas: We currently deliver within India.

6. Return and Refund Policy

Eligibility for Returns:

• Products must be returned within 7 days of delivery.
• Products must be unused, in their original packaging, and accompanied by proof of purchase.

Refunds:

• Refunds will be processed within 7-10 business days after the returned product is inspected and approved.
• Refunds will be issued to the original payment method.

For further assistance, contact us at onlineteamtech2@gmail.com or 9798999300.

7. Prohibited Activities

You agree not to:

• Use the website for unlawful purposes.
• Interfere with the operation of the website or its security.
• Engage in fraudulent activities.

8. Intellectual Property

All content on the website, including text, images, logos, and designs, is the property of AgniPE and protected by copyright and trademark laws. Unauthorized use of our content is prohibited.

9. Limitation of Liability

AgniPE shall not be liable for:

• Any indirect, incidental, or consequential damages arising from the use of our website.
• Delays, interruptions, or errors caused by external factors beyond our control.

10. Modification of Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Please review these Terms regularly.

11. Governing Law

These Terms are governed by the laws of India. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts in Kishanganj, Bihar.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

• Business Address: Kishanganj, Bihar, 855108
• Email: onlineteamtech2@gmail.com
• Contact Number: +91 9798999300